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Practice Management

David Pearson

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Denise Yarwood (f)

Denise is lead administrator

Diane Visser (f)
Karen Conley

Medicines Co-ordinator

The Administration Team processes and actions referrals and patient letters from other clinics, they ensure proper medical coding and appropriate medications are entered on patient records and ensure the practice office runs smoothly. 

Reception

Janet Strange (f)

Janet is Senior Receptionist and Team Leader

Anita Turner
Alison Aspin (f)
Rebecca Stretton (f)
Dawn Aiton (f)

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions, informing patients of test results, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

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